1. Introduction
At Maisa Space, we are dedicated to providing you with a smooth and reliable delivery experience for all orders within Jordan. Please read the following policy to understand our delivery process, timelines, and terms.
2. Delivery Coverage
We offer delivery services to all regions within Jordan.
3. Delivery Timeframes
– Processing Time: All orders are processed within [number] business days.
– Delivery Time: After processing, delivery typically takes between [number] to [number] business days, depending on your location within Jordan.
– Delivery Days: Deliveries are made on [list days, e.g., Sunday to Thursday] during regular business hours.
4. Delivery Charges
– Standard Delivery: Delivery charges for standard shipping are [amount] JOD.
– Free Delivery: We offer free delivery on orders over [amount] JOD.
5. Delivery Process
– Order Confirmation: You will receive an order confirmation email with details of your purchase.
– Shipping Notification: Once your order is shipped, you will receive a notification email with tracking information.
– Delivery Attempts : Our delivery partner will attempt to deliver your order [number] times. If you are not available to receive the delivery, our partner will contact you to arrange a suitable delivery time.
6. Delivery Address
Please ensure that the delivery address you provide is accurate and complete. Maisa Space will not be responsible for orders delivered to incorrect addresses provided by the customer.
7. Delivery Issues
– Delayed Delivery: If there are any delays in your delivery, we will notify you via email or phone.
– Damaged or Missing Items: If you receive your order and items are damaged or missing, please contact us within [number] days at [contact email/phone number] to resolve the issue.
8. Contact Information
For any questions or concerns regarding our delivery policy or your order, please contact us at [booking@maisaspace.com/ 0778851517].